πŸ”§ Processing Diagnostics completed

πŸ“Š Core Incident Data

call_id 2026031708363
incident_type WIRES/TREE DOWN
headline Tree Down Blocking Terrace Avenue in Orleans
description A tree is reported down across the roadway near Cathedral Ave and Bay Ave.
location Terrace Ave & Cathedral Ave, Alexandria, NY 13640, USA
agencies Town of Orleans Fire
datetime 2026-03-17 08:36:43
category other
severity minor
update_type new_incident

🎯 Processing & Status

processing_status completed
ai_completed_at 2026-03-17 08:37:46
confidence_score not set
should_post_publicly YES
pre_alert_sent YES
summary_alert_sent YES
audio_hash not set
file_name JE_45_Town_of_Orleans_Fire_2026_03_17_08_36_43.mp3
source_file JE_45_Town_of_Orleans_Fire_2026_03_17_08_36_43.mp3

πŸ—ΊοΈ Location Validation Process

βœ“ Successfully Validated

Final Address: Terrace Ave & Cathedral Ave, Alexandria, NY 13640, USA

4 Attempts
10.69s processing time

Validation Attempts Timeline:

Attempt #1 - NYS GIS βœ—
8:37:35 AM
ZERO_RESULTS
Input Address:
47557 Terrace Ave, Orleans, NY
AI Decision: RETRY
"NYS GIS could not verify the full street address/house number. Transcript provides cross streets (Cathedral Ave and Bay Ave), so retry as an intersection which is often more reliable for emergency response and may match even if the house number is misheard or not in the GIS address range."
β†’ AI Suggested Address:
Terrace Ave & Cathedral Ave, Orleans, NY
Attempt #2 - NYS GIS βœ—
8:37:38 AM
ZERO_RESULTS
Input Address:
Terrace Ave & Cathedral Ave, Orleans, NY
AI Decision: RETRY
"NYS GIS could not verify the intersection format. The caller gave a specific house number (47557) and referenced cross streets (Cathedral Ave, Bay Ave), suggesting a real address even if NYS GIS can’t resolve it. Per strategy, retry the same full address with a different provider (Google Maps on attempt 3) before changing phonetics."
β†’ AI Suggested Address:
47557 Terrace Ave, Orleans, NY
Attempt #3 - Google Maps βœ“
8:37:41 AM
OK
Input Address:
47557 Terrace Ave, Orleans, NY
βœ“ Validated Address:
Orleans, NY, USA
πŸ“ 44.1851401, -75.9431869 View on Map β†—
AI Decision: RETRY
"Google Maps returned only the town (Orleans, NY) rather than a street-level match, so the current result is too generic for emergency response. Transcript provides cross streets (Cathedral Ave and Bay Ave); retry as an intersection to get a mappable point."
β†’ AI Suggested Address:
Terrace Ave & Cathedral Ave, Orleans, NY
Attempt #4 - Google Maps βœ“
8:37:43 AM
OK
Input Address:
Terrace Ave & Cathedral Ave, Orleans, NY
βœ“ Validated Address:
Terrace Ave & Cathedral Ave, Alexandria, NY 13640, USA
πŸ“ 44.3564591, -75.9283704 View on Map β†—
AI Decision: ACCEPT
"Google Maps returned a specific intersection: Terrace Ave & Cathedral Ave in Alexandria, NY 13640. This matches the transcript’s cross-street detail (β€œcrosses Cathedral Ave and Bay Ave”) and is specific enough for emergency response. The original town name β€˜Orleans’ is likely a transcription error; Alexandria is in Jefferson County and usable for dispatch."

πŸ”§ Technical Details

β–Ό
Started At 03/17/2026 8:37:35 AM
Completed At 03/17/2026 8:37:46 AM
Total Processing Time 10.69 seconds
Outcome Code validated

Raw JSON Data:

{
    "attempts": [
        {
            "attempt_number": 1,
            "timestamp": "2026-03-17T08:37:35.592104",
            "provider": "NYS GIS",
            "input_address": "47557 Terrace Ave, Orleans, NY",
            "validation_result": "ZERO_RESULTS",
            "validated_address": null,
            "ai_action": "retry",
            "ai_reasoning": "NYS GIS could not verify the full street address/house number. Transcript provides cross streets (Cathedral Ave and Bay Ave), so retry as an intersection which is often more reliable for emergency response and may match even if the house number is misheard or not in the GIS address range.",
            "new_address": "Terrace Ave & Cathedral Ave, Orleans, NY"
        },
        {
            "attempt_number": 2,
            "timestamp": "2026-03-17T08:37:38.449659",
            "provider": "NYS GIS",
            "input_address": "Terrace Ave & Cathedral Ave, Orleans, NY",
            "validation_result": "ZERO_RESULTS",
            "validated_address": null,
            "ai_action": "retry",
            "ai_reasoning": "NYS GIS could not verify the intersection format. The caller gave a specific house number (47557) and referenced cross streets (Cathedral Ave, Bay Ave), suggesting a real address even if NYS GIS can\u2019t resolve it. Per strategy, retry the same full address with a different provider (Google Maps on attempt 3) before changing phonetics.",
            "new_address": "47557 Terrace Ave, Orleans, NY"
        },
        {
            "attempt_number": 3,
            "timestamp": "2026-03-17T08:37:41.317404",
            "provider": "Google Maps",
            "input_address": "47557 Terrace Ave, Orleans, NY",
            "validation_result": "OK",
            "validated_address": "Orleans, NY, USA",
            "latitude": 44.1851401,
            "longitude": -75.9431869,
            "ai_action": "retry",
            "ai_reasoning": "Google Maps returned only the town (Orleans, NY) rather than a street-level match, so the current result is too generic for emergency response. Transcript provides cross streets (Cathedral Ave and Bay Ave); retry as an intersection to get a mappable point.",
            "new_address": "Terrace Ave & Cathedral Ave, Orleans, NY"
        },
        {
            "attempt_number": 4,
            "timestamp": "2026-03-17T08:37:43.854718",
            "provider": "Google Maps",
            "input_address": "Terrace Ave & Cathedral Ave, Orleans, NY",
            "validation_result": "OK",
            "validated_address": "Terrace Ave & Cathedral Ave, Alexandria, NY 13640, USA",
            "latitude": 44.3564591,
            "longitude": -75.92837039999999,
            "ai_action": "accept",
            "ai_reasoning": "Google Maps returned a specific intersection: Terrace Ave & Cathedral Ave in Alexandria, NY 13640. This matches the transcript\u2019s cross-street detail (\u201ccrosses Cathedral Ave and Bay Ave\u201d) and is specific enough for emergency response. The original town name \u2018Orleans\u2019 is likely a transcription error; Alexandria is in Jefferson County and usable for dispatch."
        }
    ],
    "summary": {
        "total_attempts": 4,
        "final_outcome": "validated",
        "final_address": "Terrace Ave & Cathedral Ave, Alexandria, NY 13640, USA",
        "processing_time_seconds": 10.69,
        "started_at": "2026-03-17T08:37:35.402688",
        "completed_at": "2026-03-17T08:37:46.090608"
    }
}

πŸ”Š Audio Playback

File: /audio/JE_45_Town_of_Orleans_Fire_2026_03_17_08_36_43.mp3

πŸ“ Primary Transcription (OpenAI)

Fire. Tree down across the road. 47557 Terrace Ave. Repeating fire. Tree down across the road. 47557 Terrace Ave. Crosses Cathedral Ave and Bay Ave.

πŸ“ Secondary Transcription (Whisper)

10 Orleans Fire, tree down across the road, 47557 Terrace Ave, repeating, 10 Orleans Fire, tree down across the road, 47557 Terrace Ave, crosses Cathedral Ave and Bay Ave.

πŸ€– AI Context & Reasoning

Model Feedback:

Both transcripts clearly indicate a tree down across the road with a specific address (47557 Terrace Ave) and cross streets (Cathedral Ave and Bay Ave). LOCAL transcript includes the department name; DEEPGRAM omits it but matches the nature/location. No indication this is related to the earlier Route 26 structure fire; different location and incident type, so treated as a new incident. Classified as WIRES/TREE DOWN per CAD list even though wires are not mentioned (tree obstruction fits this code).

Memory/Context:

Dispatch for Town of Orleans Fire ("Orleans Fire") for a tree down across the road at 47557 Terrace Ave, Orleans, NY. Cross streets: Cathedral Ave and Bay Ave. No wires mentioned in either transcript.

πŸ”— Related Calls Timeline

08:36:43 - Tree Down Blocking Terrace Avenue in Orleans
Call ID: 2026031708363 | Type: new_incident

πŸ” Database Info

β–Ό

Test Queries:

Get this incident:

SELECT * FROM incidents WHERE call_id = '2026031708363';

Get alert queue:

SELECT * FROM u390051648_alerting.alert_queue WHERE call_id = '2026031708363';

Get related incidents:

SELECT * FROM incidents WHERE JSON_CONTAINS(related_calls, '"2026031708363"');

Get latest incidents:

SELECT * FROM incidents ORDER BY ai_completed_at DESC LIMIT 10;

Raw Database Record:

{
    "call_id": "2026031708363",
    "headline": "Tree Down Blocking Terrace Avenue in Orleans",
    "description": "A tree is reported down across the roadway near Cathedral Ave and Bay Ave.",
    "location": "Terrace Ave & Cathedral Ave, Alexandria, NY 13640, USA",
    "agencies": "Town of Orleans Fire",
    "incident_type": "WIRES/TREE DOWN",
    "file_name": "JE_45_Town_of_Orleans_Fire_2026_03_17_08_36_43.mp3",
    "source_file": "JE_45_Town_of_Orleans_Fire_2026_03_17_08_36_43.mp3",
    "date": "0000-00-00 00:00:00",
    "category": "other",
    "model_feedback": "Both transcripts clearly indicate a tree down across the road with a specific address (47557 Terrace Ave) and cross streets (Cathedral Ave and Bay Ave). LOCAL transcript includes the department name; DEEPGRAM omits it but matches the nature/location. No indication this is related to the earlier Route 26 structure fire; different location and incident type, so treated as a new incident. Classified as WIRES/TREE DOWN per CAD list even though wires are not mentioned (tree obstruction fits this code).",
    "memory": "Dispatch for Town of Orleans Fire (\"Orleans Fire\") for a tree down across the road at 47557 Terrace Ave, Orleans, NY. Cross streets: Cathedral Ave and Bay Ave. No wires mentioned in either transcript.",
    "related_calls": "[]",
    "update_type": "new_incident",
    "severity": "minor",
    "should_post_publicly": 1,
    "transcription": "Fire. Tree down across the road. 47557 Terrace Ave. Repeating fire. Tree down across the road. 47557 Terrace Ave. Crosses Cathedral Ave and Bay Ave.",
    "transcription2": "10 Orleans Fire, tree down across the road, 47557 Terrace Ave, repeating, 10 Orleans Fire, tree down across the road, 47557 Terrace Ave, crosses Cathedral Ave and Bay Ave.",
    "datetime": "2026-03-17 08:36:43",
    "confidence_score": null,
    "audio_hash": null,
    "processing_status": "completed",
    "ai_completed_at": "2026-03-17 08:37:46",
    "pre_alert_sent": 1,
    "summary_alert_sent": 1,
    "latitude": null,
    "longitude": null,
    "follow_up_alerts_sent": null,
    "detected_tones": "[\"45\"]",
    "location_validation_log": "{\"attempts\": [{\"attempt_number\": 1, \"timestamp\": \"2026-03-17T08:37:35.592104\", \"provider\": \"NYS GIS\", \"input_address\": \"47557 Terrace Ave, Orleans, NY\", \"validation_result\": \"ZERO_RESULTS\", \"validated_address\": null, \"ai_action\": \"retry\", \"ai_reasoning\": \"NYS GIS could not verify the full street address/house number. Transcript provides cross streets (Cathedral Ave and Bay Ave), so retry as an intersection which is often more reliable for emergency response and may match even if the house number is misheard or not in the GIS address range.\", \"new_address\": \"Terrace Ave & Cathedral Ave, Orleans, NY\"}, {\"attempt_number\": 2, \"timestamp\": \"2026-03-17T08:37:38.449659\", \"provider\": \"NYS GIS\", \"input_address\": \"Terrace Ave & Cathedral Ave, Orleans, NY\", \"validation_result\": \"ZERO_RESULTS\", \"validated_address\": null, \"ai_action\": \"retry\", \"ai_reasoning\": \"NYS GIS could not verify the intersection format. The caller gave a specific house number (47557) and referenced cross streets (Cathedral Ave, Bay Ave), suggesting a real address even if NYS GIS can\\u2019t resolve it. Per strategy, retry the same full address with a different provider (Google Maps on attempt 3) before changing phonetics.\", \"new_address\": \"47557 Terrace Ave, Orleans, NY\"}, {\"attempt_number\": 3, \"timestamp\": \"2026-03-17T08:37:41.317404\", \"provider\": \"Google Maps\", \"input_address\": \"47557 Terrace Ave, Orleans, NY\", \"validation_result\": \"OK\", \"validated_address\": \"Orleans, NY, USA\", \"latitude\": 44.1851401, \"longitude\": -75.9431869, \"ai_action\": \"retry\", \"ai_reasoning\": \"Google Maps returned only the town (Orleans, NY) rather than a street-level match, so the current result is too generic for emergency response. Transcript provides cross streets (Cathedral Ave and Bay Ave); retry as an intersection to get a mappable point.\", \"new_address\": \"Terrace Ave & Cathedral Ave, Orleans, NY\"}, {\"attempt_number\": 4, \"timestamp\": \"2026-03-17T08:37:43.854718\", \"provider\": \"Google Maps\", \"input_address\": \"Terrace Ave & Cathedral Ave, Orleans, NY\", \"validation_result\": \"OK\", \"validated_address\": \"Terrace Ave & Cathedral Ave, Alexandria, NY 13640, USA\", \"latitude\": 44.3564591, \"longitude\": -75.92837039999999, \"ai_action\": \"accept\", \"ai_reasoning\": \"Google Maps returned a specific intersection: Terrace Ave & Cathedral Ave in Alexandria, NY 13640. This matches the transcript\\u2019s cross-street detail (\\u201ccrosses Cathedral Ave and Bay Ave\\u201d) and is specific enough for emergency response. The original town name \\u2018Orleans\\u2019 is likely a transcription error; Alexandria is in Jefferson County and usable for dispatch.\"}], \"summary\": {\"total_attempts\": 4, \"final_outcome\": \"validated\", \"final_address\": \"Terrace Ave & Cathedral Ave, Alexandria, NY 13640, USA\", \"processing_time_seconds\": 10.69, \"started_at\": \"2026-03-17T08:37:35.402688\", \"completed_at\": \"2026-03-17T08:37:46.090608\"}}",
    "low_confidence_reason": null,
    "transcription_agreement": "0.89",
    "cad_code": "WIRES/TREE DOWN",
    "incident_type_friendly": "Wires or Trees Down",
    "type_icon": "other"
}