| call_id | 2026031708363 |
| incident_type | WIRES/TREE DOWN |
| headline | Tree Down Blocking Terrace Avenue in Orleans |
| description | A tree is reported down across the roadway near Cathedral Ave and Bay Ave. |
| location | Terrace Ave & Cathedral Ave, Alexandria, NY 13640, USA |
| agencies | Town of Orleans Fire |
| datetime | 2026-03-17 08:36:43 |
| category | other |
| severity | minor |
| update_type | new_incident |
| processing_status | completed |
| ai_completed_at | 2026-03-17 08:37:46 |
| confidence_score | not set |
| should_post_publicly | YES |
| pre_alert_sent | YES |
| summary_alert_sent | YES |
| audio_hash | not set |
| file_name | JE_45_Town_of_Orleans_Fire_2026_03_17_08_36_43.mp3 |
| source_file | JE_45_Town_of_Orleans_Fire_2026_03_17_08_36_43.mp3 |
Final Address: Terrace Ave & Cathedral Ave, Alexandria, NY 13640, USA
| Started At | 03/17/2026 8:37:35 AM |
| Completed At | 03/17/2026 8:37:46 AM |
| Total Processing Time | 10.69 seconds |
| Outcome Code | validated |
{
"attempts": [
{
"attempt_number": 1,
"timestamp": "2026-03-17T08:37:35.592104",
"provider": "NYS GIS",
"input_address": "47557 Terrace Ave, Orleans, NY",
"validation_result": "ZERO_RESULTS",
"validated_address": null,
"ai_action": "retry",
"ai_reasoning": "NYS GIS could not verify the full street address/house number. Transcript provides cross streets (Cathedral Ave and Bay Ave), so retry as an intersection which is often more reliable for emergency response and may match even if the house number is misheard or not in the GIS address range.",
"new_address": "Terrace Ave & Cathedral Ave, Orleans, NY"
},
{
"attempt_number": 2,
"timestamp": "2026-03-17T08:37:38.449659",
"provider": "NYS GIS",
"input_address": "Terrace Ave & Cathedral Ave, Orleans, NY",
"validation_result": "ZERO_RESULTS",
"validated_address": null,
"ai_action": "retry",
"ai_reasoning": "NYS GIS could not verify the intersection format. The caller gave a specific house number (47557) and referenced cross streets (Cathedral Ave, Bay Ave), suggesting a real address even if NYS GIS can\u2019t resolve it. Per strategy, retry the same full address with a different provider (Google Maps on attempt 3) before changing phonetics.",
"new_address": "47557 Terrace Ave, Orleans, NY"
},
{
"attempt_number": 3,
"timestamp": "2026-03-17T08:37:41.317404",
"provider": "Google Maps",
"input_address": "47557 Terrace Ave, Orleans, NY",
"validation_result": "OK",
"validated_address": "Orleans, NY, USA",
"latitude": 44.1851401,
"longitude": -75.9431869,
"ai_action": "retry",
"ai_reasoning": "Google Maps returned only the town (Orleans, NY) rather than a street-level match, so the current result is too generic for emergency response. Transcript provides cross streets (Cathedral Ave and Bay Ave); retry as an intersection to get a mappable point.",
"new_address": "Terrace Ave & Cathedral Ave, Orleans, NY"
},
{
"attempt_number": 4,
"timestamp": "2026-03-17T08:37:43.854718",
"provider": "Google Maps",
"input_address": "Terrace Ave & Cathedral Ave, Orleans, NY",
"validation_result": "OK",
"validated_address": "Terrace Ave & Cathedral Ave, Alexandria, NY 13640, USA",
"latitude": 44.3564591,
"longitude": -75.92837039999999,
"ai_action": "accept",
"ai_reasoning": "Google Maps returned a specific intersection: Terrace Ave & Cathedral Ave in Alexandria, NY 13640. This matches the transcript\u2019s cross-street detail (\u201ccrosses Cathedral Ave and Bay Ave\u201d) and is specific enough for emergency response. The original town name \u2018Orleans\u2019 is likely a transcription error; Alexandria is in Jefferson County and usable for dispatch."
}
],
"summary": {
"total_attempts": 4,
"final_outcome": "validated",
"final_address": "Terrace Ave & Cathedral Ave, Alexandria, NY 13640, USA",
"processing_time_seconds": 10.69,
"started_at": "2026-03-17T08:37:35.402688",
"completed_at": "2026-03-17T08:37:46.090608"
}
}
File: /audio/JE_45_Town_of_Orleans_Fire_2026_03_17_08_36_43.mp3
Dispatch for Town of Orleans Fire ("Orleans Fire") for a tree down across the road at 47557 Terrace Ave, Orleans, NY. Cross streets: Cathedral Ave and Bay Ave. No wires mentioned in either transcript.
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{
"call_id": "2026031708363",
"headline": "Tree Down Blocking Terrace Avenue in Orleans",
"description": "A tree is reported down across the roadway near Cathedral Ave and Bay Ave.",
"location": "Terrace Ave & Cathedral Ave, Alexandria, NY 13640, USA",
"agencies": "Town of Orleans Fire",
"incident_type": "WIRES/TREE DOWN",
"file_name": "JE_45_Town_of_Orleans_Fire_2026_03_17_08_36_43.mp3",
"source_file": "JE_45_Town_of_Orleans_Fire_2026_03_17_08_36_43.mp3",
"date": "0000-00-00 00:00:00",
"category": "other",
"model_feedback": "Both transcripts clearly indicate a tree down across the road with a specific address (47557 Terrace Ave) and cross streets (Cathedral Ave and Bay Ave). LOCAL transcript includes the department name; DEEPGRAM omits it but matches the nature/location. No indication this is related to the earlier Route 26 structure fire; different location and incident type, so treated as a new incident. Classified as WIRES/TREE DOWN per CAD list even though wires are not mentioned (tree obstruction fits this code).",
"memory": "Dispatch for Town of Orleans Fire (\"Orleans Fire\") for a tree down across the road at 47557 Terrace Ave, Orleans, NY. Cross streets: Cathedral Ave and Bay Ave. No wires mentioned in either transcript.",
"related_calls": "[]",
"update_type": "new_incident",
"severity": "minor",
"should_post_publicly": 1,
"transcription": "Fire. Tree down across the road. 47557 Terrace Ave. Repeating fire. Tree down across the road. 47557 Terrace Ave. Crosses Cathedral Ave and Bay Ave.",
"transcription2": "10 Orleans Fire, tree down across the road, 47557 Terrace Ave, repeating, 10 Orleans Fire, tree down across the road, 47557 Terrace Ave, crosses Cathedral Ave and Bay Ave.",
"datetime": "2026-03-17 08:36:43",
"confidence_score": null,
"audio_hash": null,
"processing_status": "completed",
"ai_completed_at": "2026-03-17 08:37:46",
"pre_alert_sent": 1,
"summary_alert_sent": 1,
"latitude": null,
"longitude": null,
"follow_up_alerts_sent": null,
"detected_tones": "[\"45\"]",
"location_validation_log": "{\"attempts\": [{\"attempt_number\": 1, \"timestamp\": \"2026-03-17T08:37:35.592104\", \"provider\": \"NYS GIS\", \"input_address\": \"47557 Terrace Ave, Orleans, NY\", \"validation_result\": \"ZERO_RESULTS\", \"validated_address\": null, \"ai_action\": \"retry\", \"ai_reasoning\": \"NYS GIS could not verify the full street address/house number. Transcript provides cross streets (Cathedral Ave and Bay Ave), so retry as an intersection which is often more reliable for emergency response and may match even if the house number is misheard or not in the GIS address range.\", \"new_address\": \"Terrace Ave & Cathedral Ave, Orleans, NY\"}, {\"attempt_number\": 2, \"timestamp\": \"2026-03-17T08:37:38.449659\", \"provider\": \"NYS GIS\", \"input_address\": \"Terrace Ave & Cathedral Ave, Orleans, NY\", \"validation_result\": \"ZERO_RESULTS\", \"validated_address\": null, \"ai_action\": \"retry\", \"ai_reasoning\": \"NYS GIS could not verify the intersection format. The caller gave a specific house number (47557) and referenced cross streets (Cathedral Ave, Bay Ave), suggesting a real address even if NYS GIS can\\u2019t resolve it. Per strategy, retry the same full address with a different provider (Google Maps on attempt 3) before changing phonetics.\", \"new_address\": \"47557 Terrace Ave, Orleans, NY\"}, {\"attempt_number\": 3, \"timestamp\": \"2026-03-17T08:37:41.317404\", \"provider\": \"Google Maps\", \"input_address\": \"47557 Terrace Ave, Orleans, NY\", \"validation_result\": \"OK\", \"validated_address\": \"Orleans, NY, USA\", \"latitude\": 44.1851401, \"longitude\": -75.9431869, \"ai_action\": \"retry\", \"ai_reasoning\": \"Google Maps returned only the town (Orleans, NY) rather than a street-level match, so the current result is too generic for emergency response. Transcript provides cross streets (Cathedral Ave and Bay Ave); retry as an intersection to get a mappable point.\", \"new_address\": \"Terrace Ave & Cathedral Ave, Orleans, NY\"}, {\"attempt_number\": 4, \"timestamp\": \"2026-03-17T08:37:43.854718\", \"provider\": \"Google Maps\", \"input_address\": \"Terrace Ave & Cathedral Ave, Orleans, NY\", \"validation_result\": \"OK\", \"validated_address\": \"Terrace Ave & Cathedral Ave, Alexandria, NY 13640, USA\", \"latitude\": 44.3564591, \"longitude\": -75.92837039999999, \"ai_action\": \"accept\", \"ai_reasoning\": \"Google Maps returned a specific intersection: Terrace Ave & Cathedral Ave in Alexandria, NY 13640. This matches the transcript\\u2019s cross-street detail (\\u201ccrosses Cathedral Ave and Bay Ave\\u201d) and is specific enough for emergency response. The original town name \\u2018Orleans\\u2019 is likely a transcription error; Alexandria is in Jefferson County and usable for dispatch.\"}], \"summary\": {\"total_attempts\": 4, \"final_outcome\": \"validated\", \"final_address\": \"Terrace Ave & Cathedral Ave, Alexandria, NY 13640, USA\", \"processing_time_seconds\": 10.69, \"started_at\": \"2026-03-17T08:37:35.402688\", \"completed_at\": \"2026-03-17T08:37:46.090608\"}}",
"low_confidence_reason": null,
"transcription_agreement": "0.89",
"cad_code": "WIRES/TREE DOWN",
"incident_type_friendly": "Wires or Trees Down",
"type_icon": "other"
}