| call_id | 2026031706332 |
| incident_type | ASSIST-EMS |
| headline | Lift Chair Assist Needed on Sherman Street |
| description | Caller reports being stuck in a power lift chair and unable to get up. Cross streets are Edwards Street and Alexandria Street. |
| location | 436 Sherman St, Carthage, NY, 13619 |
| agencies | Carthage Ambulance |
| datetime | 2026-03-17 06:33:32 |
| category | medical |
| severity | minor |
| update_type | new_incident |
| processing_status | completed |
| ai_completed_at | 2026-03-17 06:34:22 |
| confidence_score | not set |
| should_post_publicly | NO |
| pre_alert_sent | NO |
| summary_alert_sent | YES |
| audio_hash | not set |
| file_name | JE_63_Carthage_Ambulance_2026_03_17_06_33_32.mp3 |
| source_file | JE_63_Carthage_Ambulance_2026_03_17_06_33_32.mp3 |
Final Address: 436 Sherman St, Carthage, NY, 13619
| Started At | 03/17/2026 6:34:19 AM |
| Completed At | 03/17/2026 6:34:22 AM |
| Total Processing Time | 2.51 seconds |
| Outcome Code | validated |
{
"attempts": [
{
"attempt_number": 1,
"timestamp": "2026-03-17T06:34:20.286876",
"provider": "NYS GIS",
"input_address": "436 Sherman St, Carthage, NY 13619",
"validation_result": "OK",
"validated_address": "436 Sherman St, Carthage, NY, 13619",
"latitude": 43.98683250477043,
"longitude": -75.61148698652659,
"ai_action": "accept",
"ai_reasoning": "NYS GIS returned an exact match for the dispatched address: 436 Sherman St, Carthage, NY 13619. This aligns with the transcript (street address in Carthage) and is specific enough for emergency response with no indication of a transcription/phonetic issue."
}
],
"summary": {
"total_attempts": 1,
"final_outcome": "validated",
"final_address": "436 Sherman St, Carthage, NY, 13619",
"processing_time_seconds": 2.51,
"started_at": "2026-03-17T06:34:19.849790",
"completed_at": "2026-03-17T06:34:22.364335"
}
}
File: /audio/JE_63_Carthage_Ambulance_2026_03_17_06_33_32.mp3
Dispatch for Carthage Area Rescue/Carthage Ambulance to 436 Sherman Street, Carthage for an assist: caller stuck in a power lift chair and unable to get up. Cross streets Edwards St and Alexandria St. Dispatch phrase 'second call' indicates a separate incident, not a re-activation.
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{
"call_id": "2026031706332",
"headline": "Lift Chair Assist Needed on Sherman Street",
"description": "Caller reports being stuck in a power lift chair and unable to get up. Cross streets are Edwards Street and Alexandria Street.",
"location": "436 Sherman St, Carthage, NY, 13619",
"agencies": "Carthage Ambulance",
"incident_type": "ASSIST-EMS",
"file_name": "JE_63_Carthage_Ambulance_2026_03_17_06_33_32.mp3",
"source_file": "JE_63_Carthage_Ambulance_2026_03_17_06_33_32.mp3",
"date": "0000-00-00 00:00:00",
"category": "medical",
"model_feedback": "Both transcripts align on nature (assist for person stuck in power lift chair) and address (436 Sherman Street) with cross streets Edwards/Edward and Alexandria. Interpreted as ASSIST-EMS (non-medical lift/assist type request). File indicates Dept#63 Carthage Ambulance; transcript says 'Carthage Area Rescue' which is commonly used for the ambulance/rescue service. 'Second call' is dispatcher terminology for a separate incident, so update_type remains new_incident. Medical/EMS category triggers should_post_publicly=false per publishing rules.",
"memory": "Dispatch for Carthage Area Rescue/Carthage Ambulance to 436 Sherman Street, Carthage for an assist: caller stuck in a power lift chair and unable to get up. Cross streets Edwards St and Alexandria St. Dispatch phrase 'second call' indicates a separate incident, not a re-activation.",
"related_calls": "[]",
"update_type": "new_incident",
"severity": "minor",
"should_post_publicly": 0,
"transcription": "Carthage area rescue, respond. 436 Sherman Street. Caller stating you're stuck in a power lift chair and unable to get up. Repeating for Carthage area rescue. Second caller response, 436 Sherman Street. Caller stating stuck in the power lift chair and unable to get up. Cross streets of Edward Street and Alexandria Street.",
"transcription2": "Carthage Area Rescue, respond 436 Sherman Street, caller stating you're stuck in a power lift chair and unable to get up, repeating 4 Carthage Area Rescue, second call, respond 436 Sherman Street, caller stating stuck in a power lift chair and unable to get up across the streets of Edwards Street and Alexandria Street.",
"datetime": "2026-03-17 06:33:32",
"confidence_score": null,
"audio_hash": null,
"processing_status": "completed",
"ai_completed_at": "2026-03-17 06:34:22",
"pre_alert_sent": 0,
"summary_alert_sent": 1,
"latitude": null,
"longitude": null,
"follow_up_alerts_sent": null,
"detected_tones": "[\"63\"]",
"location_validation_log": "{\"attempts\": [{\"attempt_number\": 1, \"timestamp\": \"2026-03-17T06:34:20.286876\", \"provider\": \"NYS GIS\", \"input_address\": \"436 Sherman St, Carthage, NY 13619\", \"validation_result\": \"OK\", \"validated_address\": \"436 Sherman St, Carthage, NY, 13619\", \"latitude\": 43.98683250477043, \"longitude\": -75.61148698652659, \"ai_action\": \"accept\", \"ai_reasoning\": \"NYS GIS returned an exact match for the dispatched address: 436 Sherman St, Carthage, NY 13619. This aligns with the transcript (street address in Carthage) and is specific enough for emergency response with no indication of a transcription/phonetic issue.\"}], \"summary\": {\"total_attempts\": 1, \"final_outcome\": \"validated\", \"final_address\": \"436 Sherman St, Carthage, NY, 13619\", \"processing_time_seconds\": 2.51, \"started_at\": \"2026-03-17T06:34:19.849790\", \"completed_at\": \"2026-03-17T06:34:22.364335\"}}",
"low_confidence_reason": null,
"transcription_agreement": "0.55",
"cad_code": "ASSIST-EMS",
"incident_type_friendly": "Assist EMS",
"type_icon": "medical"
}